 |
 |
Overview
JASystems offers an experienced, full-service maintenance organization, capable of maintaining a complete range of hardware and software, both locally and nationally. The JASystems maintenance infrastructure includes experienced management and technicians trained Customer Assistance Center personnel, automated support and reporting tools. This comprehensive breadth of capabilities insures our clients receive the best value for their maintenance dollar. JASystems personnel have performed on numerous contracts. Key advantages of using JASystems as the principle vehicle for maintenance include:
Experienced Direct Maintenance Organization . Demonstrated Success Managing Subcontractors . Certified and Experienced Personnel . OEM Subcontract Experience with Vendors . Senior Program Management Experience . Customer Assistance Center (CAC) Staff . Customized Automated Tracking/Reporting Tools . Parts Logistics System . State of the Art Repair Facility/Inventory . Flexible Maintenance Options . Direct Maintenance of PCs, Printers, Peripherals, Servers, and LANs
The JASystems personnel have a proven track record in delivering quality maintenance services in a broad range of maintenance contracts, ranging from single vendor to complex, multi-vendor contracts. This long history of successful contract performance has allowed us to develop a true, comprehensive maintenance organization. This insures the best possible value for our customers' maintenance programs.
Direct Product Maintenance
The JASystems team has developed extensive direct maintenance skills in a variety of product areas, the result of dozens of contracts. Highlights of our direct maintenance program include: . Extensive Product Support . Personal Computers (all makes and models) . LAN Equipment - Cards, Hubs, MAUs . PC/LAN Printers - Matrix, Laser, Ink Jets . Fully Equipped Repair Facilities . Substantial Parts Inventory . On-site, Depot, Mail-in Options . In-Depth Experience, over 20,000 Products maintained
Principle skills are in the "commodity" products - Personal Computers, LAN equipment, printers, terminals, and similar equipment. The 10+ years we have been maintaining these products are resulted in "hands-on" experience with literally hundreds of vendors for PC, printer, and LAN products. Based on these performances JASystems has developed the requisite repair, parts logistics, service options and management skills that federal customers require.
